My Money Back is a trading style of The Claims Guys Limited. The Claims Guys Limited, Lynnfield House, Church Street, Altrincham, Cheshire, WA14 4DZ is registered in England (Company No 06821134) and is regulated by the Claims Management Regulator in respect of regulated claims management activities (CRM19382); its registration is recorded on the website www.gov.uk/moj/cmr
When we tell you that we have located your PPI(s), we will send you further paperwork to complete to start the claims process. Once you return the paperwork, or confirm over the telephone that you wish us to proceed with your Claim(s), we will commence the claims process. Our Fee of 36% including VAT will be payable on all successful Claims*, as per the Terms of Engagement (TOE), alternatively, you can complete the Claim(s) yourself.
* Please be aware that by completing one Letter of Authority and one Lender Questionnaire, that the Company may investigate all accounts where PPI has been applied, under the instruction provided and that any successful Claim(s) will be subject to a Fee.